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Troubleshooting
8-3
9783-A2-GB20-00
July 2000
Resetting the Unit and Restoring Communication
You can reset the unit in one of four ways:
H Reset it from the Control menu.
H Cycle the power.
H Reset the configuration options for the COM port, or reload the factory default
settings.
H Set the appropriate MIB object from NMS (see your NMS documentation).
The unit performs a self-test when it is reset.
Resetting the Unit from the Control Menu
Use this procedure to initiate a reset and power-on self-test of the unit.
" Procedure
To reset the unit from the Control menu:
1. From the Main Menu screen, select Control.
2. Select Reset Device and press Enter. The Are You Sure? prompt
appears.
3. Type y (Y
es) and press Enter. The unit reinitializes itself, performing a
self-test.
Resetting the Unit By Cycling the Power
Disconnecting, then reconnecting the power cord resets the unit.
- FrameSaver DSL 9783 1
- Contents 3
- 4 Configuration Options 4
- 5 Security and Logins 4
- 6 Operation and Maintenance 5
- 7 FTP Operation 5
- 8 Troubleshooting 6
- A Menu Hierarchy 7
- D Technical Specifications 8
- E Equipment List 8
- About This Guide 9
- Section Description 10
- Product-Related Documents 11
- Conventions Used 12
- About the FrameSaver DSL Unit 13
- Features 14
- 9783-A2-GB20-00 15
- July 2000 15
- Benefits 16
- FrameSaver DSL Feature Sets 18
- Basic Features 19
- Advanced SLV Features 19
- Dedicated Management PVCs 2 2 21
- OpenLane SLM System 23
- User Interface and 25
- Basic Operation 25
- Logging On 26
- H A Telnet session is closed 27
- H An SNMP trap is generated 27
- H Access is denied 27
- Screen Work Areas 29
- Navigating the Screens 30
- Function Keys 31
- Selecting from a Menu 32
- Selecting a Field 33
- Entering Information 33
- Configuration Procedures 35
- Basic Configuration 36
- Configuration Option Areas 37
- Procedure 39
- Saving Configuration Options 40
- Configuration Options 41
- Easy Install 43
- Display Conditions 44
- Configuring the Ethernet Port 45
- Setting the System Clock 46
- Configuration Option Tables 47
- Configuration 48
- Frame Relay and LMI 48
- Physical 53
- Data Ports 54
- Network 58
- Management and Communication 64
- Configuring Management PVCs 68
- Interface 69
- For multiplexed DLCIs: 70
- For nonmultiplexed DLCIs: 70
- ASCII text entry 71
- Telnet and FTP Session 73
- Communication Port 82
- Security and Logins 87
- Limiting Access 88
- Creating a Login 89
- Controlling SNMP Access 94
- Modifying a Login 98
- Deleting a Login 98
- nn.nn.nn 100
- FrameSaver 101
- Health and Status Messages 102
- Control Lead Descriptions 104
- Device Messages 105
- Operation and Maintenance 106
- Status Information 110
- (xxxxxxxx 111
- Message What It Indicates 113
- Test Status Messages 115
- PVC Connection Status 117
- Field What It IndicatesStatus 118
- Network Interface Status 119
- IP Routing Table 120
- What It Indicates 121
- Performance Statistics 122
- " Procedure 123
- Main Menu 124
- Service Level Verification 124
- Statistic What It Indicates 125
- DLCI Performance Statistics 126
- Frame Relay 128
- ATM Performance Statistics 130
- H In Sync 131
- H Out of Sync 131
- Ethernet 132
- Trap Event Log 133
- FTP Operation 135
- FTP File Transfers 136
- Upgrading System Software 138
- Changing Software 139
- LMI Packet Capture Utility 140
- Troubleshooting 141
- Problem Indicators 142
- H Unit resets itself 144
- Display LMI Trace Log 146
- System and Test Status 147
- Troubleshooting Tables 151
- ATM Problems 153
- H Verify that the DLCI(s) is 154
- H Verify that the unit at the 154
- H Correct the CIR setting so 154
- Tests Available 155
- Starting and Stopping a Test 156
- Aborting All Tests 157
- PVC Tests 158
- PVC Loopback 159
- Send Pattern 159
- Monitor Pattern 160
- Connectivity 160
- 99-16284 161
- IP Ping Test 162
- " Procedure 2 163
- Lamp Test 164
- Setting Up OpenLane for 165
- FrameSaver Devices 165
- Setting Up Network Health for 169
- Grouping Elements for Reports 173
- About Service Level Reports 174
- About At-a-Glance Reports 174
- About Trend Reports 175
- Printed Reports 175
- Network Health Reports Guide 178
- Menu Hierarchy 179
- 00-16771b 181
- SNMP MIBs and Traps, and 183
- RMON Alarm Defaults 183
- MIB Support 184
- System Group (mib-2) 185
- Interfaces Group (mib-2) 186
- Examples: 188
- Trap: warmStart 189
- Trap: authenticationFailure 189
- Traps: linkUp and linkDown 190
- Interface 191
- Traps: enterprise-Specific 194
- Traps: RMON-Specific 197
- RMON Alarm and Event Defaults 198
- Object ID (OID) 206
- Item MIB/Tag 206
- MIB/TagItem 207
- Object ID (OID) MIB/TagItem 212
- Connectors, Cables, and 213
- Pin Assignments 213
- DSL Network Interface Cable 214
- COM Port Connector 215
- 9783-A2-GB20-00July 2000 216
- Data Port Connector 218
- Ethernet Port Connector 219
- Technical Specifications 221
- Specification Criteria 222
- Equipment List 223
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