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Troubleshooting
8-13
9783-A2-GB20-00
July 2000
ATM Problems
Table 8-3. ATM Problems
Symptom
Possible Cause Solutions
OCD events; loss of
cell delineation.
Line impairments. Check Hotwire GranDSLAM
statistics. Reduce the link rate.
ATM statistics show
VCs receiving no data.
VC improperly configured
or not configured in the
Hotwire GranDSLAM.
Check Hotwire GranDSLAM
statistics. Configure the VC.
- FrameSaver DSL 9783 1
- Contents 3
- 4 Configuration Options 4
- 5 Security and Logins 4
- 6 Operation and Maintenance 5
- 7 FTP Operation 5
- 8 Troubleshooting 6
- A Menu Hierarchy 7
- D Technical Specifications 8
- E Equipment List 8
- About This Guide 9
- Section Description 10
- Product-Related Documents 11
- Conventions Used 12
- About the FrameSaver DSL Unit 13
- Features 14
- 9783-A2-GB20-00 15
- July 2000 15
- Benefits 16
- FrameSaver DSL Feature Sets 18
- Basic Features 19
- Advanced SLV Features 19
- Dedicated Management PVCs 2 2 21
- OpenLane SLM System 23
- User Interface and 25
- Basic Operation 25
- Logging On 26
- H A Telnet session is closed 27
- H An SNMP trap is generated 27
- H Access is denied 27
- Screen Work Areas 29
- Navigating the Screens 30
- Function Keys 31
- Selecting from a Menu 32
- Selecting a Field 33
- Entering Information 33
- Configuration Procedures 35
- Basic Configuration 36
- Configuration Option Areas 37
- Procedure 39
- Saving Configuration Options 40
- Configuration Options 41
- Easy Install 43
- Display Conditions 44
- Configuring the Ethernet Port 45
- Setting the System Clock 46
- Configuration Option Tables 47
- Configuration 48
- Frame Relay and LMI 48
- Physical 53
- Data Ports 54
- Network 58
- Management and Communication 64
- Configuring Management PVCs 68
- Interface 69
- For multiplexed DLCIs: 70
- For nonmultiplexed DLCIs: 70
- ASCII text entry 71
- Telnet and FTP Session 73
- Communication Port 82
- Security and Logins 87
- Limiting Access 88
- Creating a Login 89
- Controlling SNMP Access 94
- Modifying a Login 98
- Deleting a Login 98
- nn.nn.nn 100
- FrameSaver 101
- Health and Status Messages 102
- Control Lead Descriptions 104
- Device Messages 105
- Operation and Maintenance 106
- Status Information 110
- (xxxxxxxx 111
- Message What It Indicates 113
- Test Status Messages 115
- PVC Connection Status 117
- Field What It IndicatesStatus 118
- Network Interface Status 119
- IP Routing Table 120
- What It Indicates 121
- Performance Statistics 122
- " Procedure 123
- Main Menu 124
- Service Level Verification 124
- Statistic What It Indicates 125
- DLCI Performance Statistics 126
- Frame Relay 128
- ATM Performance Statistics 130
- H In Sync 131
- H Out of Sync 131
- Ethernet 132
- Trap Event Log 133
- FTP Operation 135
- FTP File Transfers 136
- Upgrading System Software 138
- Changing Software 139
- LMI Packet Capture Utility 140
- Troubleshooting 141
- Problem Indicators 142
- H Unit resets itself 144
- Display LMI Trace Log 146
- System and Test Status 147
- Troubleshooting Tables 151
- ATM Problems 153
- H Verify that the DLCI(s) is 154
- H Verify that the unit at the 154
- H Correct the CIR setting so 154
- Tests Available 155
- Starting and Stopping a Test 156
- Aborting All Tests 157
- PVC Tests 158
- PVC Loopback 159
- Send Pattern 159
- Monitor Pattern 160
- Connectivity 160
- 99-16284 161
- IP Ping Test 162
- " Procedure 2 163
- Lamp Test 164
- Setting Up OpenLane for 165
- FrameSaver Devices 165
- Setting Up Network Health for 169
- Grouping Elements for Reports 173
- About Service Level Reports 174
- About At-a-Glance Reports 174
- About Trend Reports 175
- Printed Reports 175
- Network Health Reports Guide 178
- Menu Hierarchy 179
- 00-16771b 181
- SNMP MIBs and Traps, and 183
- RMON Alarm Defaults 183
- MIB Support 184
- System Group (mib-2) 185
- Interfaces Group (mib-2) 186
- Examples: 188
- Trap: warmStart 189
- Trap: authenticationFailure 189
- Traps: linkUp and linkDown 190
- Interface 191
- Traps: enterprise-Specific 194
- Traps: RMON-Specific 197
- RMON Alarm and Event Defaults 198
- Object ID (OID) 206
- Item MIB/Tag 206
- MIB/TagItem 207
- Object ID (OID) MIB/TagItem 212
- Connectors, Cables, and 213
- Pin Assignments 213
- DSL Network Interface Cable 214
- COM Port Connector 215
- 9783-A2-GB20-00July 2000 216
- Data Port Connector 218
- Ethernet Port Connector 219
- Technical Specifications 221
- Specification Criteria 222
- Equipment List 223
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